Socks Redux
10 years ago I wrote about SaaS, which in our real-world dictionary means Socks-as-a-Service. Fast forward to this day, and we have a few boutique
Smart Homes: How IoT Continues to Revolutionize Modern Life
The holiday season has already started, and many people are leaving their homes for an extended time. This is also the time of the year
Sustainable Who?
Time and again we see pieces of news depicting how retailers ‘get caught’ disposing of returned and/or only slightly damaged consumer goods. Amazon does this
Telenet – Continuous growth on BaseN
Telenet, the leading private telecom operator in Belgium, provides telecom services as well as advanced ICT and integrator services to their customers. One of their key
Sense and Sustainability
My early work experience and some of my greatest leadership examples come from A. Ahlström, a Finnish family company established in 1851. Starting there as
The Ultimate Twin
Often when we initiate a customer project, our service design process quickly reveals the roadmap for transforming the existing physical product into a combined digital
