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Ensuring optimal performance of ICT systems, networks, and applications is essential for organizations to deliver efficient services and meet user expectations. Poor performance can lead to decreased productivity, user dissatisfaction, and business disruptions. Common challenges in performance management include:

  • Performance Monitoring
  • Capacity Planning
  • Performance Optimization
  • Service Level Agreements (SLAs)
  • User Experience (UX)

As organizations grow, their ICT infrastructure must scale accordingly to accommodate increased demands. Planning for future growth, anticipating resource requirements, and ensuring sufficient capacity can be challenging. Inadequate scalability can result in performance issues, downtime, or overspending on unnecessary resources.

Managing and governing vast amounts of data is a significant challenge in ICT management. This includes data storage, organization, access control, data privacy, and compliance with regulations such as GDPR or CCPA. Organizations need robust data management strategies and policies to handle data effectively and ensure regulatory compliance.

Different systems and technologies often have incompatible formats, protocols, or interfaces, making it difficult for them to work together seamlessly. This lack of interoperability can hinder data sharing, collaboration, and process integration, requiring organizations to invest time and resources in developing custom integrations or seeking standardized solutions.

Cybersecurity threats and data breaches pose a significant challenge in ICT management. Organizations must continually address vulnerabilities, implement robust security measures, and stay updated with the latest security practices to protect their systems, networks, and data from unauthorized access.

Customer Use Cases

Explore these 3 customer’s use cases and see how we help them achieve their goals

What are you interested in?

monitoring critical network infrastructure

monitoring critical network infrastructure

Do you have an ICT problem?

Contact us and we’ll do our best to help you and fix it before it starts to be a bigger problem.

CARRIER NETWORKS

BaseN’s significant differentiating features of monitoring critical network infrastructure are: scalability, fault tolerant architecture, broad multivendor support, easy adding of equipment and service templates. The BaseN service can combine IP, IT, ICT, and even energy monitoring into one unified view.

With over 2000 templates in our library, we enable network managers to get the increased, deep performance visibility that they require to ensure flawless operations.
Switch Monitoring ​

Monitor the health and performance with traffic control and switch mapping to identify connected devices

Router Monitoring​

Get critical insights on router performance with metrics like errors, utilization, routing status and health

Firewall Monitoring​

Identify pro-actively internal & external security threats & issues at an early stage by monitoring important firewall metrics that play a critical role in the efficient firewall performance

Layer 2 discovery and mapping​

Use the L2 network mapping to visualize and pinpoint network outages and performance degradation

SNMP monitoring​

Detect and manage devices to gain insights into performance to ensure the health of the network

Load balancers

Load balancers act as a reverse proxy that distributes network or application traffic across a number of servers. The devices are used to increase capacity and reliability of applications

What else?​

We see that you are a power user! These are some of the the features that we offer.

SNMP Trap processing

Traps are messages of a fault that occurs in an SNMP device. The Trap processing converts these messages to human-readable alarm

WAN accelerators

Monitoring of WAN accelerators which are used to maximize the efficiency of the data flow across a wide area network. It allows for increased speed to access business-critical applications

UPS

With monitoring the uninterrupted power supplies (UPS) we ensure that all critical components in your network are up and running without outage

Real-time and historical data

Identify errors or spikes in real-time to detect errors. Use historical data to predict performance and plan capacity upgrades

Machine Learning

The Machine Learning toolkit uses a variety of timeseries tools, from simple linear predictions to neural networks, for creating a model about measurement(s). These models can be used to determine normal and abnormal behaviour and make future predictions. Resulting values can also be fed back to other subsystem, for alerts, visualization of prediction vs actual, etc.

Issue Manager

The real time view shows the current situations per measurement and alert. Issue management subsystem picks alerts needing human reaction, sorted by time and criticality. The system can also be integrated with third party workforce management platforms making sure that tickets are automatically generated and reactions can be monitored.

BASEN PLATFORM

Powerful and easy to use PaaS platform

All your products & assets in a secure, versatile, scalable and reliable platform. This is the right path to continuously innovate in scale.

ENTERPRISE NETWORKS

BaseN provides several alternatives of open northbound APIs (including REST and JDBC) for obtaining not only fault and performance management data but also the raw measurements for external use. BaseN platform is capable of control functions such as distributed software upgrades or complex end-to-end network configuration.

End-to-End performance monitoring and fault identification with pin-point root cause analysis and SLA tracking for large enterprise ICT, service provider networks, including LTE/4G/5G operators. Additionally, support for load disaggregation, and fault and performance monitoring of the IP/ICT fabric itself is available.

Server monitoring

Monitor relevant server metrics such as server and software performance, availability and configuration changes

IT device and infrastructure monitoring

Monitor your infrastructure and all connected devices to avoid down time

UPS

With monitoring the uninterrupted power supply (UPS) we ensure that all critical components in your network are up and running without outages

Real-time and historical data

Identify errors or spikes in real-time to avoid errors. Use historical data to predict performance, capacity or any other issues.

And more...

We see that you are a power user! These are some of the the features that we offer.

Firewall Monitoring

Identify pro-actively internal and external security threats and issues at an early stage by monitoring important firewall metrics that play a critical role in the efficient firewall performance

Router Monitoring

Get critical insights on router performance with metrics like errors, voltage, temperature and health

Switch Monitoring

Monitor the health and performance with traffic control and switch mapping to identify connected devices

Inherent multi-tenancy

Quickly change, optimize, split and recombine, work in team on same tasks, track full history of changes, return to any configuration

Ok, I’m interested. What should I do next?

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