Unified Overview of the Entire Monitored Environment
Location Map and Real Time Alerting
The Location Map gives a real time overview of the operational status of, for example, an entire network. Devices are automatically placed on the map based on location details provided by configuration of the device, or by importing location details for each device. Location information can be further refined by latitude/longitude for each site. The map underlay contains visual information down to street/building level. Devices and sites are automatically connected based on layer 3 information (IP networks/subnet details). Each site containing more than one device can be zoomed into and local network layout visualized. The overview map shows link status between locations, as well as site status.
A red line on the map indicates a problem on the link between two sites. Clicking on the link brings up a separate window containing device and link information and details of the problem. For network operations this means that one screen provides the overview status of the entire network. The network operator no longer needs to page through many screens to see the status of the whole network. The need for fewer people to watch for alerts enables the redeployment of personnel to other projects, thereby increasing productivity without increasing head count. Texts and emails can also be used to notify operators of alert conditions.
The overview gives a quick summary of the state of the network and services. Green indicates normal operations and non-critical states. Yellow, orange and red indicate alerts and issues of varying severity. The overview enables you to drill down quickly to individual issues (locations or devices) and identify the root cause of the problem, thus substantially reducing response times. Map overviews can be customized to reflect different KPIs, such as availability, MOS score or any other critical KPI. This flexibility enables you to adapt the BaseN service’s functionalities for your and your customer’s needs. Furthermore, BaseN’s capability to correlate, in real time, a significantly larger amount of information than traditional monitoring tools enables the NOC operator to be alerted to and pinpoint were service degradation occurs before customer impact.