BaseN Services - Service Provider
BaseN measures service and infrastructure performance data, arranges the information in a relevant context and displays the results in a concise and relevant manner - in real time.
BaseN has successfully provided its Platform to important ISPs, Hosting companies, Mobile-Fixed operators, Weather monitoring stations, Hotel-chains and other service providers.
Rich and relevant performance output enables you to keep up and continuously improve the quality of services and optimize its cost. Performance monitoring helps build trust in your services. With powerful fault management on top of performance data, service providers are able to reduce the cost of their Service Operating Centres, provide for shorter response times, and allow for effective preventive maintenance.
We also provide you with the ability to build and support value added services on top of BaseN Platform. Thanks to the unique flexibility and scalability, your BaseN Platform can become a vital tool to integrate and quickly manage new kinds of technologies, devices or services.
The Platform can serve as an umbrella solution to take care of all the technologies supporting your services, including fixed and mobile networking, IT technologies, power, and many others. Service providers use our system to monitor the QoS of their suppliers, their own internal infrastructure, as well as customer services they provide. This performance data can be made available to customers through powerful dedicated portals.
The BaseN Platform has a powerful event correlation engine that gathers thousands of measurements per minute, checks them against their boundary values and then puts them into a relevant context for your business or environment. You will not be swamped with unnecessary information, but rather see the big picture.
Of course, should you need to drill down, the data is always available, with a complete history, immediately available for analysis.
With the BaseN Platform you can monitor and manage your strategic assets and critical parameters. BaseN enables proactive SLA management by giving you a clear and concise picture of traffic loads, bottlenecks and trends.
You can make the measurement data from the BaseN Platform available to your customers on dedicated customer portals. Through customer portals you can differentiate your service by showing in real-time your SLA and QoS. This is also a useful tool for your customer's service assurance and to create billing transparency.
The BaseN Platform is extremely scalable and highly flexible. It can be quickly implemented and easily integrated in your existing infrastructure. The Platform is designed to interact with your CRM, billing system and trouble ticketing system. As your business and your needs expand, our solutions grow to accommodate your network.
Our service is used around the world to monitor SLA's, manage networks (both in-house and at remote locations), for troubleshooting, performance management and general infrastructure management. Due to the unique linear scalability of the BaseN Platform, growth of the networks under measurement has been handled quickly and smoothly, protecting our clients's investments.
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